Frequently Asked Questions

Everything you need to know about your milkshake-ie beauty experience.

How long does shipping take within Ireland?

Standard shipping within Ireland typically takes 2-4 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy for beauty products?

For hygiene reasons, we only accept returns on unopened and unused products in their original packaging within 30 days of purchase.

Are your products cruelty-free?

Yes, we are committed to ethical beauty. All products sold on milkshake-ie are 100% cruelty-free and never tested on animals.

Can I change my order after it has been placed?

We process orders quickly to ensure fast delivery. Please contact our support team within 1 hour of placement if you need to make any modifications.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout.

Do you offer professional discounts for salons?

We do offer trade accounts for industry professionals. Please reach out to our team via the contact page with your certification details to apply.