Returns & Exchanges

At milkshake-ie, we want you to love your beauty routine. If you are not completely satisfied with your purchase, you can return unopened and unused products within 30 days of delivery.

1

Initiate Your Return

Contact our customer support team with your order number and the reason for your return to receive a Return Authorization code.

2

Pack Your Items

Securely package your unused products in their original packaging to ensure they are protected during transit back to our warehouse.

3

Ship to Milkshake

Affix the provided return label or use a tracked shipping service of your choice to send the items to our Dublin processing center.

4

Receive Your Refund

Once our team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing